Privacy Policy

Ridge Construction LLC

5910 N Central Expy, Suite 980, Dallas, TX 75206

Effective Date: March 4, 2026

Last Updated: March 4, 2026

Introduction

Ridge Construction LLC (“Ridge Construction,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at ridge-construction.com, contact us by phone or email, submit project inquiries, or communicate with us via SMS/text messaging (collectively, the “Services”).

Please read this policy carefully. By using our website or Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Directly

• Contact and inquiry forms: Name, email address, phone number, property address, project description, and any other information you voluntarily submit through our website contact forms or request-for-estimate forms.
• Phone calls: When you call us at (214) 433-6356, we may record information you share to respond to your inquiry and document project details.
• Email correspondence: Information you include in emails sent to us.
• SMS/text messaging: If you opt in to receive text messages from us, we collect your mobile phone number and the content of your messages. See Section 4 (SMS/Text Messaging) below for full details.
• Project documentation: You may provide property details, adjuster reports, and related documents.

b. Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Date and time of your visit

We collect this information through cookies and similar tracking technologies. See Section 5 (Cookies and Tracking Technologies) for more details.

c. Information from Third Parties

We may receive information about you from third parties, such as referral partners, property management companies, or other business partners who connect us with potential clients. We handle all such information in accordance with this Privacy Policy.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Responding to inquiries: To contact you about project estimates, service availability, and answers to your questions.
• Project management: To plan, schedule, and execute construction or renovation projects at your property.
• SMS/text communications: To send you project updates, appointment reminders, and other information you have opted in to receive via text message.
• Improving our Services: To analyze website usage and improve our content, functionality, and user experience.
• Legal compliance: To comply with applicable laws, regulations, court orders, and other legal obligations.
• Business operations: To maintain records, send invoices, and manage our business relationships.
• Safety and security: To detect, investigate, and prevent fraudulent or unlawful activity.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. How We Share Your Information

We do not sell your personal information. We share personal information only in the limited circumstances described below:

a. Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in operating our business, including website hosting and IT service providers, email and communication platforms, project management software providers, accounting and payment processors, and analytics providers (e.g., Google Analytics). All service providers are required to handle your information in a manner consistent with this Privacy Policy and applicable law.

b. Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law, regulation, or legal process, protect the rights, property, or safety of Ridge Construction, our clients, or others, or detect, prevent, or address fraud, security, or technical issues.

c. Business Transfers

If Ridge Construction is involved in a merger, acquisition, asset sale, or similar transaction, your personal information may be transferred as part of that transaction.

d. With Your Consent

We may share your information for other purposes with your explicit consent.

4. SMS/Text Messaging

This section governs the collection, use, and protection of your mobile phone number and SMS opt-in data.

• Opt-In: By providing your mobile phone number and consenting to receive text messages from Ridge Construction — whether through a website form, verbal agreement, or written authorization — you agree to receive SMS communications from us. These communications may include project status updates and scheduling notifications, appointment reminders and confirmations, responses to your inquiries, and information about our services that you have requested.
• Opt-Out: You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us, or contacting us at info@ridge-construction.com or (214) 433-6356 and requesting removal. After you opt out, we will send you a single confirmation message and then remove you from our SMS list. To re-subscribe at any time, reply START or contact us directly.
• Message Frequency: Message frequency varies based on your project status and the nature of your inquiry. Most clients receive between 2-8 messages per month during an active project engagement.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Ridge Construction does not charge any additional fees for SMS communications.
• SMS Opt-In Data — Non-Sharing Policy: SMS opt-in data and phone numbers collected for the purpose of SMS communications will not be shared with or sold to third parties for marketing or promotional purposes. Your mobile phone number and SMS opt-in consent will not be sold to any third party. Your SMS opt-in data will not be shared with third-party marketers, advertisers, or data brokers. We will not use your SMS opt-in data to enroll you in any third-party messaging program.
• Help: For questions about our SMS program, reply HELP to any text message or contact us at info@ridge-construction.com.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather information about how our website is used.

Types of Cookies We Use:

• Essential cookies: Required for basic website functionality. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. We use Google Analytics to collect aggregate usage data.
• Functional cookies: Remember your preferences to improve your experience on return visits.

Managing Cookies: You can control and manage cookies through your browser settings. We do not currently respond to Do Not Track (DNT) signals from browsers.

6. Data Security

We take reasonable and appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include SSL/TLS encryption, access controls, and regular review of our data collection and storage practices. No method of transmission over the internet is completely secure. If you believe your information has been compromised, please contact us immediately at info@ridge-construction.com.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including the duration of our business relationship with you, as required for project documentation or legal compliance, and as required to resolve disputes or enforce our agreements.

8. Your Privacy Rights

Texas Residents (TDPSA): Right to Know, Right to Correct, Right to Delete, Right to Data Portability, Right to Opt Out of sale/targeted advertising/profiling (we do not sell personal data), Right to Appeal.

California Residents (CCPA): Right to Know, Right to Delete, Right to Correct, Right to Opt Out of Sale or Sharing (we do not sell personal information), Right to Non-Discrimination.

Categories collected: Identifiers, Personal records, Internet activity, Geolocation data, Inferences.

To exercise your privacy rights, contact us using the information in Section 11.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our website may contain links to third-party websites not operated by Ridge Construction. This Privacy Policy does not apply to those websites.

11. Contact Us

Ridge Construction LLC

5910 N Central Expy, Suite 980

Dallas, TX 75206

Email: info@ridge-construction.com

Phone: (214) 433-6356

Website: ridge-construction.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page.